Claims Trend Analysis
Our Claims Management System enables us to identify matters notified to us by practice area and also by the main type of error that has occurred or has been alleged.
This data enables us to quickly identify trends (both deteriorations and improvements) for Libra Insured firms. We also conduct a detailed review of the most significant claims so that the benefits of the lessons learned can be shared with our Insured firms through training and discussion.
This facilitates our response to frequent ad hoc requests for focused input on emerging risk issues from Insured firms, as they provide internal risk training to specific departments, or in relation to tender information required by clients.
This also enables us to usefully target risk management training through:
- Departmental presentations to address key risk issues arising from a specific practice area
- Film Workshops to promote risk awareness and positive risk management
- Bulletins and guidance notes